Have you ever stepped into a small shop where the air smells like laundry day, a church choir rehearsal, and someone else’s secrets all at once?

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The first impression: scent, shelving, and the small confession bench
When you push open the door of The Soap Shop and Supply Store in Mount Shasta, CA, you notice three things at once: lavender that could make a lavender farmer cry, shelves full of colorful bars stacked like tiny, fragrant bricks, and a narrow wooden bench where people sit and whisper as if a confessional had been repurposed for soap swapping. You will find the bench useful for tying your shoes, composing a text to your mother, or confessing, under the faint influence of bergamot, that yes — you bought socks last week and forgot to bring them.
The shop keeps a kind of theatrical calm. It smells like soap and like secrets. The proprietors have apparently decided that both clean hands and clean consciences sell well in a town where the mountain has more legends than the library has dust.
A brief history you’ll enjoy telling other people
You will want to know how a place like this came to be in Mount Shasta. The shop started as a weekend stand at the farmers’ market, where a small group of soap makers pooled their excess lavender and surplus molds. Within a year, the stands had grown into a storefront. Within five years, the storefront had become part apothecary, part craft supply, part town confessional. The owners — one a meticulous chemist, the other an experienced artisan who names bars after old flames and mountain trails — decided early on that aesthetics were as important as chemistry.
You might find this amusing: the first “confessions” were a joke, a comment slipped onto a receipt about a bicycle theft. Customers began to leave notes pinned to a lavender wreath and, before anyone could say “artisan glycerin,” the tradition stuck. Today the confessional bench and the little corkboard of anonymous admissions are as much a fixture as the scales and the lye.
Why Mount Shasta is the perfect backdrop for sudsy revelations
Mount Shasta is a town with a topography of belief. People come for hiking, for spiritual retreats, for kale smoothies that taste suspiciously like pesto. Your presence here will likely include an awareness of the mountain as something bigger than a granite landmark — it’s a destination and a patient therapist. A soap shop that doubles as a place for small-town accountability makes sense in this setting. You will notice pilgrim sneakers, yoga pants, and the occasional person who smells like incense even after a rainstorm.
The local culture leans toward the gentle, the curious, and the metaphysical. That alignments makes the shop not merely a retail space but a living part of the community. People come to buy soap, to enroll in classes, to leave a note on the confession board, and to stand in front of the ingredient cabinet asking whether “mango butter” is an appropriate gift for someone you are trying to impress but not commit to.

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The people who run the place (and why you’ll like them)
You will be charmed by the proprietors’ practiced irreverence. One of them speaks like a former chemistry teacher whose hobbies include improv and making puns about coconuts. The other has hands that always seem to have a trace of soap residue, along with the patience to explain how to measure lye without sounding like a lecture.
They’ll tell you, with a smile, that their mission is threefold: to make honest soap, to provide supplies to local crafters, and to host a place where people can unburden small peccadillos in exchange for a sample. You’ll appreciate that they treat ingredients like guests: introduced by name, given space, and, if necessary, sent home early.
What you’ll find on the shelves
You’ll essentially encounter three worlds: finished artisan soaps, wholesale supplies for makers, and accouterments—everything from wooden soap dishes to tiny muslin bags designed for suspiciously specific rituals. Below is a helpful table summarizing the shop’s inventory so you can pretend you made an informed decision before buying everything:
| Category | Examples you’ll see | Why you might care |
|---|---|---|
| Artisan Bars | Lavender & Oat, Charcoal & Tea Tree, Citrus Grove, Goat Milk Honey, Seasonal Pine | Handmade, cured, and scented with essential oils or approved fragrance oils |
| Supply Items | Lye (sodium hydroxide), soap bases, molds, pigments, essential oils, fragrance oils, butters | For hobbyists and small businesses; everything needed to make soap |
| Accessories | Wooden soap dishes, stainless scales, pipettes, thermometers, gloves, safety goggles | Makes production and daily use easier and more attractive |
| Packaging | Kraft boxes, labels, ribbons, shrink wrap | For gifting or professional presentation |
| Wellness & Extras | Bath salts, lip balms, lotion bars, candles | Complementary products that pair well with soap purchases |
You’ll discover that the shop curates both simple, earthy bars and highly theatrical ones — think pink clay with gold mica flecks — so you can choose something for your bathtub or something Instagram-ready.
The signature lavender bar and its ritual
If you're drawn to the saying embroidered on a shop towel — “Confess, rinse, repeat” — the lavender bar is likely why. This bar is the shop’s unofficial mascot: a purple, milky slab that smells like a countryside postcard and sleeps fully cured in neat stacks behind a glass case. The soap is made with a base of olive and coconut oils, a touch of shea butter, and high-quality lavender essential oil. It’s unscented by anything else. It is, in other words, uncompromising in its lavendery.
There’s an optional ritual: people write a short anonymous confession slip — something like “I took my neighbor’s mailbox flag as a prank” — and tuck it beneath the bar display. The proprietors don’t read them for content (they say) but sometimes read them aloud at staff meetings, which is probably how the owner will say “mailbox flag” with a sort of reverential disappointment that makes everyone laugh.
How the lavender bar is made (a simplified explanation)
You will appreciate understanding the process even if you never intend to try it yourself. The shop makes the lavender bar using the cold process method:
- Oils are measured precisely (olive oil, coconut oil, shea butter).
- Lye is dissolved in water with appropriate safety protocols.
- Lye solution and oils are combined at controlled temperatures.
- Lavender essential oil is added at light trace to preserve aroma.
- Soap is poured into molds and allowed to saponify.
- Bars are cut and cured for 4-6 weeks to finish hardening.
You will like that this process is stationary, clean, and a little ceremonial. It’s a craft that asks for patience: you cannot hurry a proper cure, nor can you rush a good apology.

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Classes and workshops you can attend
You will find the shop believes in giving knowledge away — for a fee. They offer a range of classes from one-off sessions to ongoing advanced workshops. There is always a level of humor in the teaching style: the instructions come with both practical procedures and stories about past allergic reactions that were more comedic than tragic.
Here’s a simple table of typical offerings:
| Class | Duration | Typical Cost | What you’ll walk away with |
|---|---|---|---|
| Intro to Cold Process Soap | 3 hours | $60 | A loaf of soap to cut and take home; safety basics |
| Melt & Pour Fun | 2 hours | $35 | A handful of decorative bars; good for kids or beginners |
| Advanced Cold Process | 4 hours | $90 | Recipe formulation, colorants, and swirl techniques |
| Natural Fragrance & Essential Oils | 2 hours | $50 | Blending for scent profiles and dilution safety |
| Packaging & Labeling for Small Businesses | 2.5 hours | $45 | Compliance basics and branding tips |
| Candle Making | 2 hours | $40 | One candle and wick-setting techniques |
You will be expected to register, to sign a liability waiver, and to make a joke about lye because everyone does. The classes are hands-on and friendly; you’ll leave with both a product and a story.
How to shop like a local
You might think that shopping at a soap shop is a simple transaction: smell things, pick one. In Mount Shasta’s soap scene, shopping is more social. Locals tend to ask for sample slivers before committing to a full bar. You should do the same—this is prudent and cheap.
If you want to blend in with regulars:
- Ask for a sample sliver and smell it discreetly.
- Mention a local landmark (e.g., “Did you catch the trailhead sunrise last week?”) to get into conversation.
- Consider buying an accessory, like a wooden dish, because locals will judge your soap on its resting place.
- If you’re noncommittal, buy a soap sampler pack.
The proprietors will reward you for curiosity and will forgive you for indecision, particularly if you balance it with generosity toward the staff.
Sustainability and ingredient sourcing (you should care)
You likely already care whether your soap contains responsibly sourced ingredients. The shop adopts sustainable practices and will tell you so in a matter-of-fact way that makes you feel both informed and slightly guilty for the number of impulse buys you have already made.
Key sustainability practices you’ll notice:
- Biodegradable ingredients where possible.
- Palm oil alternatives or certified RSPO palm oil when unavoidable.
- Minimal plastic packaging; preference for kraft paper and glass.
- Local suppliers for botanicals like lavender when seasonally available.
- Cruelty-free testing and vegan options clearly labeled.
You will appreciate the transparency. Ingredient lists are visible, and the staff will explain trade-offs with an almost academic patience.

Ingredient glossary you can refer to
It helps to know what you’re buying. Below is a quick guide that you can memorize to sound smarter than you are at the farmer’s market.
| Ingredient | What it does | Who should avoid it |
|---|---|---|
| Sodium Hydroxide (Lye) | Converts oils/fats into soap | Never in finished soap; safety needed in production |
| Olive Oil | Gentle, conditioning | Great for sensitive skin |
| Coconut Oil | Produces lather and hardness | Can be drying at high concentrations |
| Shea Butter | Moisturizes, adds creaminess | Rare allergies, generally safe |
| Goat Milk | Mild, rich; gentle for sensitive skin | Not vegan; not for those with milk allergies |
| Activated Charcoal | Cleansing, detoxifying | Can stain light fabrics |
| Essential Oils (Lavender, Tea Tree) | Natural fragrance and some therapeutic properties | Can cause sensitization—dilute properly |
| Fragrance Oils | Wide scent range, stable | Synthetic, check for allergens |
You will find that the proprietors are happy to explain each component as if delivering a sermon on the virtues of glycerin.
Allergies, skin types, and safety you should know about
You will want clear rules because soap can be personal. The shop posts guidance so you don’t accidentally buy something that makes your skin look like a map.
- If you have sensitive skin, favor olive oil and goat milk bars; avoid high coconut oil percentages.
- If you have eczema, consult with a dermatologist and look for fragrance-free options.
- Nuts in products? The shop labels nut-derived oils clearly. If you have a nut allergy, check before you buy.
- Lye safety: Never attempt to bypass protective gear. The shop requires gloves and goggles in classes and sells safety kits.
- Patch testing: You should patch test any fragrant product for 24–48 hours before regular use.
The proprietors treat these matters with practical, sometimes wry seriousness. They’ve seen a lot and maintain a policy of “ask before you lather.”
How the supply side works — what you can buy to make soap at home
If you intend to become a soap hobbyist, the shop will encourage you gently. It carries beginner kits, bulk oils, lye, and specialty tools. You will need a few things to start: scale, lye, oils, molds, and safety gear. The shop recommends starting with a melt-and-pour kit if you are nervous about handling lye.
A typical beginner shopping list from the store:
- Digital scale (accuracy to 0.1 g)
- 1 kg soap base or starter oil pack
- Safety goggles and nitrile gloves
- Silicone mold or wooden loaf mold
- Thermometer
- Essential oil sampler
- Colorant set (oxides or micas)
The staff will show you proper use, and you’ll appreciate the patient corrections when you measure by eye.

Custom orders, gift boxes, and corporate requests
If you need soap for a wedding, a corporate gift, or to mollify an ex, the shop handles custom orders. You will be asked to consider labels and scent profiles, and the staff will prod you gently for a budget. They are proficient at taking a vague Pinterest board and translating it into a soap that smells like autumn and good intentions.
Typical custom order options:
- Label design and printing
- Custom scent blending
- Special packaging (ribbons, boxes, wax seals)
- Bulk discounts for orders over a certain size
You will find pricing transparent and some capacity constraints during peak season — plan ahead if you want lavender bars for a July event.
Community rituals: the confession board and other traditions
The confession board is the shop’s quiet star. You will likely be tempted to write something clever, which is half the fun. People write small admissions, one-liners, and tiny apologies. The board is gently moderated: anything truly harmful or personally identifying is removed.
Other traditions you’ll notice:
- “Soap Sundays” where locals swap bars and stories.
- A monthly “Soap & Story” evening where someone reads a short confession publicly (voluntary).
- Holiday soap swaps with silly prizes.
You may feel compelled to participate; the proprietors will not pressure you, but they also have a talent for telling a story that makes you want to confess a trivial misdemeanor just to be part of community lore.
Pricing, payment, and practicalities
You will want to know how much this costs. Prices vary, but here’s a general idea so you don’t faint at the till:
- Single artisan bar: $6–$9
- Premium bars (goat milk, seasonal blends): $9–$14
- Starter kits: $35–$80
- Specialty supply items: variable (bulk oils and lye sold by weight)
- Classes: see earlier table
The shop accepts cash, cards, and a local community currency on certain days. They are used to tourists paying with digital wallets and locals paying in conversation.
Shipping, online ordering, and wholesale options
If you’re not local but you want to participate in the soap economy, the shop ships nationwide. You will be given clear shipping options and packing that protects delicate bars. There’s an online storefront with a selection that mirrors what’s in the shop, though you’ll miss the live soap-scent experience, which is honestly half the point.
Wholesale options are available for small boutiques and B&Bs. The store works with local businesses to create branded bars for guest rooms, helping small inns smell like “luxury and integrity.”
Soap-making troubleshooting you should know
If you try to make soap, you will have moments that feel like minor scientific tragedies. The proprietors are pragmatic about failure. Here are common problems and solutions they will give you matter-of-factly.
- Soap won’t trace: Your oils and lye might be at different temperatures. Heat both to a similar window (around 95–105°F) before combining.
- Soap is lumpy: Check your oils for unmelted solids or insufficient blending.
- Soap is too soft: Increase cure time or adjust recipe for harder oils like coconut.
- Scent fades: Some essential oils lighten in cold process; consider fragrance oils for longevity, but test for skin safety.
- Curly surfaces or cracking: This could be a temperature or formulation issue — the staff will ask you what you did and then look at you with the exact expression of someone whose houseplants have been murdered.
They will fix your soap with a mix of hands-on tips and gentle sarcasm that makes you feel like you deserve better.
Etiquette: what to do if you want to photograph or record
You will take photographs. Everybody does. The shop permits photography but requests that you ask if you wish to photograph other customers or staff. If you film someone’s confession, they’ll assume you’re making a mockumentary and will probably charge you tuition for overacting.
The shop expects you to be discrete with confessions and to keep the sacredness of small-town honesty intact.
Seasonal variations and what to expect at different times of year
The inventory changes with the seasons. You’ll notice spring favors light florals, summer leans citrus and sea-salt, autumn embraces smoky and pine, and winter indulges in spice and heavy creams. Limited editions sell out quickly because locals have a cunning sense of timing.
During tourist season, the shop is busier, and you may have to wait for a sample. In quieter months, you will find the proprietors willing to converse about the philosophical implications of glycerin.
Frequently asked questions you might have
You will appreciate concise answers to questions you were too embarrassed to ask.
- Can you ship internationally? Yes, but it’s pricier and subject to customs rules regarding glycerin and oils.
- Are the soaps FDA-approved? Cosmetics are regulated differently from drugs. The shop follows labeling and safety guidelines but does not make medical claims.
- Do soaps have expiration dates? Properly cured soap remains usable for years, though fragrance and freshness may fade after a year or two.
- Can I bring my dog? Generally no, unless it’s a therapy poodle who behaves like a monk.
Final thoughts on the soap shop’s role in community life
You might think a soap shop is merely a place to buy hygiene products. In Mount Shasta, it is more like a living room where strangers become acquaintances by the time they reach the counter, and where confessions can be small acts of connection. The proprietors maintain a careful balance: they sell a product — with good margins and excellent packaging — but they also curate a place where people feel safe to unburden, to laugh, to sample new scents, and to leave a tiny anonymous truth on a board until someone else finds it.
You will likely leave with a bar or two, perhaps a consumable confession that you wrote and then smoothed into a little scrap of paper. You will walk back into the mountain air and feel lighter, if only because you purchased a small, fragrant piece of ritual and have an empty space in your conscience where the confession used to be.
If you go, don’t be surprised when the scent follows you down the street. It will be better company than most of the podcasts you’ve been pretending to listen to.
